EarthClaims Privacy Policy
Effective Date: January 1, 2025
EarthClaims (“we,” “our,” or “us”) provides verification and certification services for organic and sustainable food producers. We are committed to protecting your privacy and ensuring transparency in how we collect and use your information.
1. Information We Collect
We may collect the following information when you interact with us:
• Name, phone number, email address, and other contact details.
• Information related to your account, purchases, or relationship with EarthClaims.
• Messages you send to us (e.g., customer support questions).
2. How We Use Your Information
We use your information to:
• Send account and purchase-related notifications.
• Answer customer questions and provide support.
• Communicate about services directly related to your relationship with EarthClaims.
• Ensure compliance with applicable laws and regulations.
We do not sell or share your personal information with third parties for marketing purposes.
3. SMS Messaging
By registering with EarthClaims, you may receive SMS messages about your account, purchases, or customer support.
• You can opt out at any time by replying STOP.
• For assistance, reply HELP.
• Message and data rates may apply.
4. Data Security
We implement reasonable safeguards to protect your personal information.
5. Your Rights
You may request access to, correction of, or deletion of your information by contacting us.
6. Contact Us
For privacy-related inquiries, please contact:
Email: privacy@earthclaims.com
Phone: 202-596-5592 ext 703
SMS Opt-In Instructions & Disclosures
Sign Up
Customers can sign up to receive EarthClaims text messages by texting the keyword “OPT IN” to 202-596-5592.
Message Types
Subscribers will receive informational messages including:
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Notifications about purchases or accounts
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Responses to customer questions
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Conversational support messages related to EarthClaims services
Message Frequency
Message frequency will vary based on customer interactions.
Rates
Standard message and data rates may apply.
Opt-Out & Help
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To opt out, reply STOP at any time.
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For help, reply HELP or contact support@earthclaims.com.
Privacy
EarthClaims does not sell or share mobile opt-in information with third parties. Our Privacy Policy and Terms & Conditions are available [on our website / by request].
6. Contact Us
For privacy-related inquiries, please contact:
Email: privacy@earthclaims.com
Phone: 202-596-5592 ext 703