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SMS Privacy Policy 

EarthClaims SMS Privacy Policy

1. Introduction

EarthClaims ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you opt in to receive SMS messages from us.

By providing your phone number and consenting to receive text messages, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

When you opt in to receive SMS messages from EarthClaims, we collect the following information:

  • Phone number (provided voluntarily when opting in)

  • Communication preferences (e.g., opting in or out of messages)

  • Interaction data (such as when you receive or respond to SMS messages)

We do not collect any additional personal data beyond what is necessary to provide SMS notifications and customer support.

3. How We Use Your Information

We use the information collected to:

  • Send SMS notifications related to account updates, customer care, and service-related communications

  • Respond to customer inquiries and provide support

  • Maintain compliance with applicable legal and regulatory requirements

Your phone number will not be used for marketing purposes without your explicit consent.

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular system monitoring.

5. Information Sharing and Disclosure

EarthClaims does not sell, rent, or share your mobile opt-in information with third parties. Your phone number and communication data will only be used for the purposes stated in this policy.

We may disclose information if required by law or if necessary to protect our legal rights or ensure compliance with regulatory obligations.

6. Opt-Out and Data Retention

You may opt out of receiving SMS messages at any time by:

  • Replying STOP to any message

  • Replying HELP for further assistance

Once you opt out, we will no longer send you SMS messages, and your phone number will be removed from our messaging system.

7. Compliance with SMS Regulations

Our SMS communications comply with industry regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable privacy laws. Message frequency varies based on communication needs. Message and data rates may apply.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

EarthClaims
earthclaims.com

202-596-5592

By opting in to receive SMS messages from EarthClaims, you acknowledge that you have read and understood this Privacy Policy.

© 2024 EarthClaims
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Mailing Address:
107 S West St. 
Alexandria, VA 22314

East Coast Line: 202.596.5592

West Coast Line: 541.286.3205

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